Welcome to the Kolvert website.
Please read these terms carefully, as these constitute a binding agreement between you and the site management. The use of the Site and / or the ordering of products from it indicate acceptance of these terms and additional terms appearing on the Site.
The site serves as a virtual store for the sale of jewelry and, for any other product the company chooses to sell through the site from time to time and subject to any law. The site is owned solely by Kolvert.
For any questions and / or clarifications and / or clarifications you can contact the company’s customer service directly at [email protected] or by calling +97236780088.
Parts of the site and these regulations are formulated in the masculine form for convenience only, but all the contents of the regulations and the site are addressed to women and men and to individuals and many alike.
This policy is the legal basis for ordering and browsing the site and it only regulates the relationship between the company and the users of the site.
The Company reserves the right to change the Site’s Articles from time to time, add to or detract from it, in relation to the entire Site, its part, characteristics or applications, at any time in its sole discretion and without the need to give any prior notice. The sole and full responsibility for knowing the terms hereunder and using the site according to these conditions applies only to the user at the time.
The site is offered for use by the user provided that he accepts without change the conditions contained in these regulations. If the user does not agree to all or some of the terms of the regulations, the user may not use the site for any purpose whatsoever. User’s use of the Site constitutes the user’s full and unconditional consent to all of these terms. For the avoidance of doubt it is hereby clarified that the use of the site, including filling out electronic forms on the website and / or placing an order through the website and / or ordering any of the services provided by the site operator constitutes the user’s consent to all of its terms without any restriction and / Declare that he has read these regulations and that he agrees to all the provisions and terms of these regulations and that he and / or anyone on his behalf will not have any claim and / or demand and / or claim against the site and / or the company and / Or any of its managers and / or employees and / or anyone acting on its behalf, in all matters relating to the provisions and conditions of these Articles.
The titles of the chapters are presented for convenience and familiarity with the rules and will not be used for interpretation.
The Company’s computer records only, regarding the actions taken through the website, will constitute prima facie evidence of the correctness of the actions.
The product images shown on the site are for illustration purposes only. It is also agreed that the Company will endeavor to do its best to present its customers with as accurate a picture as possible.
The Company does not undertake to maintain inventory of all models whose images appear on the Site, but the Company does its best to ensure that the information presented on the Site is the most complete and accurate information. It is hereby clarified that errors or inaccuracies may occur in good faith, and the Company shall bear no responsibility whatsoever arising out of or relating to them.
All prices on the site appear on the products and are denominated in shekels or USD. Prices include VAT, if applicable, and do not include shipping charges.
The management of the site may update the prices of the products on the site and the shipping rates from time to time and without the need for prior notice. The valid price relative to the order you made is the price that was published when you completed the ordering process (which includes the delivery of credit card details). If the prices are updated before the order process is completed, the customer will be charged according to the updated prices.
Site management may offer on site promotions, benefits and discounts. The Site’s management may at any time stop such promotions, benefits and discounts or replace or modify them without prior notice.
The terms and conditions of use of the site apply to the use of the site and its services by any computer or other communications device (such as cellular phones, tablets, etc.) and also applies to the use of the site, either via the Internet or through any network or other means of communication.
2.Signing up and making an order
Purchase of products will be done by a registered customer by filling out an order form that appears on the site. It should be clarified that the fulfillment of all the details constitutes a prerequisite for the execution of the order.
Site management will not transfer the customer’s information to a third party.
In order to ensure that the order is executed efficiently and without mishaps, it is important to provide all the details required on the site accurately. If incorrect or inaccurate details are provided at the time of the order, the Company will not be able to guarantee that the Products will reach their destination and in any event the responsibility is solely the responsibility of the Customer. In case the products return to the company due to erroneous details, the customer will be charged for shipping and handling fees. Be sure to fill out accurate and up-to-date details.
When the order is made by the customer, the company will check the credit card details, and upon confirmation of the order by the credit card companies, a notice will be sent to the customer that the transaction has been approved.
The order details as entered by the customer in the order form and the registration of the transaction on the Company’s computers shall constitute final and conclusive evidence of the correctness of the course of action.
In the event that the transaction is not approved by the credit card company, the performer will receive an appropriate notice and will be required to provide another payment method.
Approval of the purchase is contingent on the fact that the product is indeed in stock at the time of the requested delivery and / or at the time of the order. However, even if it is not stated that the product is not in stock and the product has not been downloaded from the site until the date of execution of the order, the Company will not be obligated to sell the product, and the purchaser will not have any claim or claim in this matter in respect of any type of damage, Or indirect damage caused to the purchaser and / or to a third party. The above is subject to the site management refund of any amount paid by the customer if he did pay the company and / or the company will cancel payment if it was made. It should be emphasized and clarified that there may be situations in which although a certain item is presented on the site as existing in stock, in fact it is not in stock and cannot be supplied – in such situations the transaction will be canceled and the customer hereby waives any contention in this regard subject to reimbursement of the amount paid to the company by him.
Each customer will be entitled to order a product and choose a desired destination for shipment by updating the target requested in the order form. However, the final destination for the shipment to be updated by the customer will be stored in the Company’s database as the desired destination of the customer.
It is emphasized that the Company shall be entitled not to approve a customer’s order for any reason whatsoever and at its sole discretion, including, without derogating from the aforesaid rule, such as in cases where:
If during the registration of the site deliberate or inaccurate details were intentionally provided;
* If an act or omission has been committed that may or may harm the Site or the management of the Site, or any third parties, including its customers, employees and suppliers of the Site’s management;
* If the services of the site were used to carry out an act that was deemed illegal under the laws of the State of Israel or to enable, facilitate, assist or encourage the execution of such an act;
* If the terms of this Agreement are breached, the terms of one of the binding documents or the terms of any other online service offered by the Site;
* If there is a financial debt to the Company or to companies affiliated with us
* If the customer’s credit card has been blocked or restricted to use in any way.
Once the payment information has been entered on the payment page, confirmation will be sent by e-mail about receiving the order details. Please note that this approval does not oblige the site’s management to provide the products, and it only attests that the order details have been received by the site’s management.
If the customer’s credit card is not valid, or the credit card company does not respect the transaction, or the PayPal company (or any other available electronic service) does not respect the charge, or the requested product is not in stock in the hands of the company, With the customer for completion or cancellation of the transaction.
3.Cancellation of a transaction and return policy
The provisions of this section are subject to the Consumer Protection Law, 1981.
The Client (and not the Company) shall cancel the order made in each of the following conditions and conditions:
Cancellation Before sending the product to the customer, there will be no additional charge, and the money paid for the transaction will be refunded to the customer, including shipping fees. A monetary credit will be granted subject to the provisions of the law.
In the case of cancellation of a transaction after the product was sent to the customer and after receipt of the goods, a full refund will be given to the customer, except for the shipping charges that he paid when ordering the product.
The credit will be granted provided that the product is returned without use and / or defect and / or damage. If the product is returned not as stated in this section, the customer will not be credited (not a monetary credit or a credit voucher). It should also be clarified that the Company will have sole discretion regarding the status of the returned product. It is clarified that the unused item can be returned in its original packaging within 14 days from the date of receipt.
Any credit will be transferred to the credit card where the order was made only, and according to the credit card’s timetable.
It is hereby clarified that no monetary credit will be given in respect of products for which payment has not been made, such as promotions or gifts.
Returning a product by registered mail – You can return a product by sending it to the company for free by registered mail. Company details and instructions for returning products via Israel Post are attached to each order. It should be clarified that if a product is returned to the Company and replaced with another product, the return (and not sending the product to the customer) will be made at the customer’s expense.
Any product can be replaced within 14 days of receiving the shipment.
Any product may be returned within 14 business days of receipt. A refund for a purchased product will be deducted from a cancellation fee of 5% of the purchase price or NIS 100, whichever is lower.
A returned product will be credited with the purchase amount only if it is not used and in its original packaging.
* A product purchased in a sale can be returned for a refund of up to 7 business days from the date of receipt.
5.Supply and shipments
The supply of products to the purchasers is carried out through a courier company or by registered mail, within the specified delivery times.
In this section, the following terms shall have the meaning as follows:
Product delivery day – the day on which the product was delivered to the desired destination
Mailing Address – The address registered by the customer on the Order Form as the mailing address.
The date requested for supply of the product – the date that was registered by the customer as the date on which he prefers to supply the product
The date of execution of the order – the day on which the transaction was approved by the credit company entered by the customer.
Business days – weekdays, Sunday through Thursday, and do not include Fridays, Saturdays, holidays and holidays.
Here are the shipping options to buy from the site:
Self-collection – You can collect the selected product at the store.
Courier Service – Delivery time 3 to 14 business days from the date of receipt and approval by courier.
It is not possible to make deliveries on Fridays and holiday eves. In order to streamline the shipment to you, when shopping on the site, it is recommended to choose a shipment to the address you are most of your day – at work, at home or at any other address of your choice.
* It should be clarified that since the shipment is carried out by an external shipping company, the product arrival times may change due to reasons beyond the Company’s control.
Registered mail to ship the product – Delivery time up to 14 business days from the time the order is received and approved by Israel Post.
* It should be clarified that since shipping is carried out by Israel Post, delivery times may vary due to reasons that are not dependent on the company.
The mode of delivery can be changed by telephone within one hour from the time of the order, and during the hours of operation of the store – Sunday through Thursday between 10:00-20:00 and Friday between 09:30 and 15:30 on the phone +97236780088. The shipping charge will be displayed at the end of the order process under the products the customer chose to purchase and collect at the time of booking. In the case of a payment transaction, shipping charges may be charged as part of your first payment.
Shipping and supply areas
As a general rule, it is possible to place an order on the site for all areas of the country, except for areas outside of Israel. However, the ability to order products on the site is limited to regions according to the Israel Post or Israel shipping area map. The Company is entitled, but not obligated, to provide the service also outside of the distribution areas, by prior telephone coordination. In this case, even if the order was received and recorded on the site’s computers, the company will not be obligated to provide it. If you live in areas with limited access from a security point of view, the shipping company will coordinate a nearby gathering place with prior coordination. If the delivery address is in the settlements to which the courier company does not arrive, the order will be sent by registered mail.
The order to purchase products abroad is limited to countries in accordance with the map of the distribution areas of Israel Post. The Company is entitled, but not obligated, to provide the service also outside of the distribution areas, by prior telephone coordination. In this case, even if the order was received and recorded on the site’s computers, the company will not be liable for the transaction and the transaction will be considered canceled.
The company cannot take responsibility for delivery times and delays of the various shipping companies, but we will be available to solve any problem.
The supply dates specified above do not apply to out of stock products.
The orders will be delivered after the purchase process has been completed, provided that the order has been received within the transaction term as defined on the requested product page provided that the customer owns a valid credit card that can be cleared and cleared in Israel, provided that the credit card company has approved the transaction.
The Company and / or the management of the Site and / or anyone acting on their behalf shall not be responsible for and shall not bear any direct, indirect, consequential or special damage caused to the User and / or the surfer and / or the Customer and / According to these regulations, the cause of action shall be, including loss of income and / or prevention of profit caused for any reason, at which time the Company reserves the right to cancel the specific order.
The product images on the site are intended for illustration purposes only and there may be differences between the images presented on the site, some or all of them, and the products actually sold. In any case, the Company shall bear no liability whatsoever in excess of the value of the purchased product and any indirect damage and / or consequential damage.
The management of the site will not be responsible for delays in the supply of products as a result of events that are not under its control, such as malfunctions, delays, strikes, natural disasters, computer system malfunctions or telephone systems that will harm the completion of the purchase process or malfunctions in the e-mail service.
The site management will do its best to provide quality products at the requested time. If the customer believes that the products he purchased through the site or the services are defective, he is invited to call +97236780088 between 10:00-20:00, and the site management will handle the request as soon as possible.
The copyright in all the information appearing on the site, including the pictures, the media, the articles and the text on the site, as well as the design of the site, all the software applications in it, and any other module connected to the site are the property of the company only, unless it is explicitly stated that they belong to another. You may not copy, reproduce, distribute, sell, market or translate any information from the Site, including trademarks, images and texts, without the prior written consent of the Company.
No commercial use of the data published in the database, the list of products appearing in it, or any other details published therein, shall be made without the prior written consent of the website’s management.
Do not use any data published for presentation on any other site or service, without the consent of the website management in advance and in writing and subject to the terms of that consent (if given).
The name Kolvert and the domain name of the site, trademarks (whether registered or not) are all the property of the company only. They should not be used without prior written consent.
Insofar as there are trademarks (including pictures, drawings, etc.) that have been submitted for publication by the companies offering products and services for sale on the Site, then the trademarks are the property of those companies and may not be used without their consent.
All verbal content, icons and any information and / or display appearing on the Site, including graphics, design, verbal presentation, trademarks, logos including editing and display on the Site, are the sole property of the Company and the owners of the Company.
The site’s services must be used for lawful purposes only and subject to any law.
You may not copy or use, or allow others to use, in any other way, content from the Site, including other websites, electronic publications, print publications, etc. for any other purpose.
Do not enable or allow any computer application or any other means, including Crawlers, Robots, etc. to search, scan, copy, or automatically retrieve content from the Site. In this respect, it is forbidden to create or use such means to create a collection, collection or database containing content from the site.
The contents of the site should not be presented in a frame, open or hidden.
The contents of the site may not be presented in any way – including any software, device, accessory or communication protocol – that changes their design on the site or removes any content from them, especially advertisements and commercial content.
The company does not store credit card numbers on its computers.
The Company uses the highest security standards in order to maintain as much as possible the confidentiality of the information and the privacy of its customers. The company uses Tranzilla, the leading credit and security card clearing company in Israel for the purpose of checking and securing information.
Tranzila complies with strict standards and information security procedures as required by the credit card companies (PCI level 1 standard).
In cases that are not controlled and / or derive from a higher power, the Company shall not be liable for any damage, indirect or direct, caused to the customer or anyone acting on his behalf, if information is lost or accessed by a hostile party and / or used without authorization.
The Company undertakes not to make use of the details of the customers registered on the Site, except for the purposes of operating the Site only, and in order to enable the execution of the order and the transmission of information to the Client.
The management of the site makes an effort to provide the customer with proper service and high quality. However, the site management does not guarantee that the service on the site will not be interrupted, will be provided regularly or without breaks, will be held safely and without errors, and will be immune to unauthorized access to the computers of the site administration, damages, malfunctions, malfunctions or failures, including malfunctions in hardware, software or lines Communications to the site, the management of the site or any of its suppliers.
The management of the site shall not bear any responsibility with respect to messages received or sent via the site (including messages sent to customers by other users via the site’s services), the design of such messages or any computer file to be attached to them, Damage, loss, inconvenience, aggravation, etc., results, directly or indirectly, caused to the user or to any third party due to messages received through or through the services of the site.
This site contains links (“Links”) to other sites (hereinafter: “Third Party Sites”). The links are intended for the company’s needs only for the user’s convenience.
The Company is not responsible for the content of the material and / or the information and / or the publications located on third party sites.
The third party sites are not under the Company’s control, the contents of which are not on behalf of the Company and / or supervised by it, and the mere link to them does not indicate the Company’s consent to their content and / or constitutes a guarantee of their reliability, update, legality, Which involves their operation. It is hereby clarified that the Company is not responsible for the contents of those sites to which the links are located and is not responsible for their use and / or reliance on them.
The Company may change, add and remove links from time to time at its sole and absolute discretion and may refrain from adding new links, all at its sole and absolute discretion.
The information contained in the linked sites is the sole responsibility of the linked publishers. The Company is not liable for any direct, indirect or consequential loss, damage or loss caused by reliance on or use of information provided through the Linked Sites.
Links to third party sites should not be construed as granting approval, recommendation or preference by the Company to those sites, including documents and / or information and / or any other material contained therein, to operators of third party sites or to the products presented therein.
At the time of inclusion of each link on this site, it was found that the information on the linked third party site is suitable for the purposes of the site, and that the link itself is valid. However, changes may be made to the linked third-party site over time. If the User believes that no linked third party site and / or the information therein is suitable for this site and / or for the Company’s purposes, or if it is found that the link is not correct, he is requested to inform the Company accordingly.
Links should not be created between the site and any other site containing pornographic content, content that promotes racism, violence or illegal discrimination, content that is against the law, content that is illegal or content that encourages illegal activity.